MarketClean
Refund & cancellation

Cancel anytime. Payments are non-refundable except where the law requires.

MarketClean Pro is a subscription you control. It starts with a 7-day free trial, so you can evaluate every Pro feature before you're charged. You can cancel whenever you want and keep access until the end of the period you've paid for. Payments already made are non-refundable, except where a refund is required by law. This page explains how cancellation and refunds work.

Last updated: July 8, 2026

Cancelling your subscription

You can cancel at any time — there's no cancellation fee and no minimum term. When you cancel:

  • Your Pro access continues until the end of the billing period you've already paid for.
  • The subscription is not renewed, so you're not charged again.
  • Cancelling does not refund the current period — you keep Pro through the time you've already paid for.

After Pro ends, the distance filter turns off; every other MarketClean feature keeps working as before, free.

Refunds

MarketClean Pro includes a 7-day free trial, so you can try every Pro feature before you pay anything. Because you can evaluate it in full first, payments are non-refundable — we don't refund the current or previous billing periods, or renewal charges, except where a refund is required by law (see EU & UK consumer rights below).

Where a refund is required by law, it's processed by Stripe as merchant of record — returned to your original payment method, typically within 5–10 business days depending on your bank or card issuer, with any tax refunded together with the payment. The confirmation comes from Link (Stripe's checkout service), the same sender as your original receipt.

EU & UK consumer rights

If you're a consumer in the European Union, EEA, or United Kingdom, you have a statutory 14-day right of withdrawal for distance purchases. Nothing in this policy limits the mandatory consumer protections of your country of residence — where the law entitles you to a refund, you'll receive one. You can also use the EU Online Dispute Resolution platform if a dispute can't be resolved with us directly.

Questions

Questions about a charge, or a refund you believe the law entitles you to? Email andrei.projects@proton.me from any address — including the email used at checkout helps us find your payment faster. We aim to respond within two business days. See our Terms of Sale & Service for the full subscription terms.